Terms + Conditions
This is the legal stuff you agree to when you use BillFixers. We’ve included some handy explanations on the right, but the main terms are the legally binding part. If you’ve got any questions or concerns, just ask!
By accessing this web site, you are agreeing to be bound by these Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in or accessible within the Web Site, including information and software (the “Materials”), are protected by applicable intellectual property law, including copyright and trade mark law.
Basically, you’ve got to agree to everything below if you want to use our service.
2. Use License
A. Permission is granted to temporarily download one copy of the Materials on the Web Site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title. This license is nonexclusive, non-transferable, limited, and revocable. Under this license you may not:
i. modify or copy the materials;
ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
iii. attempt to decompile or reverse engineer any software contained on the Web Site;
iv. remove any copyright or other proprietary notations from the materials; or
v. transfer the materials to another person or “mirror” the materials on any other server.
B. This license shall automatically terminate if you violate any of these restrictions and may be terminated by BillFixers at any time. Upon terminating your viewing of these Materials or upon the termination of this license, you must destroy any downloaded Materials in your possession, custody, or control regardless of format.
You’re allowed to look at our website like a normal person would, but don’t do weird stuff with it. If you do, we can kick you off.
3. Proprietary Information
You acknowledge and agree that the Materials accessible within the Web Site are the proprietary information of BillFixers, and BillFixers retains all right, title, and interest in the Materials. Accordingly, you will not reproduce, transmit, publish, or distribute such Materials to any third-party without the express written consent of the BillFixers except that you may print a copy of Materials solely for your personal, noncommercial use. In doing so, you will not remove or alter, or cause to be removed or altered, any copyright, trademark, trade name, service mark, or any other proprietary notice or legend appearing on any of the Materials.
All the content on our site belongs to us, so please don’t steal it or remove our name from it. You can print it though!
The materials on the Web Site are provided “as is”. BillFixers makes no warranties, expressed or implied, and disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, BillFixers does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the Materials on its Web Site or otherwise relating to such Materials.
We’re not making any promises that our site is perfect, it’s just a site.
In no event shall BillFixers, its suppliers, or its authorized agents be liable for any special, consequential, exemplary, or punitive damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the services of BillFixers, even if BillFixers or a BillFixers authorized representative has been notified orally or in writing of the possibility of such damage. In no event will the collective liability of BillFixers, its suppliers, and its authorized agents to any party (regardless of the form of action, whether in contract, tort, or otherwise) exceed the amount User has paid to BillFixers for the applicable service out of which the liability arose.
If something goes wrong for you, we’re not responsible for it. If you wanted to sue us, the max we’d owe would be the amount you paid us.
6. Information Provided
By providing personal and monthly billing information to BillFixers and its authorized agents, you warrant that you are the account holder or an authorized agent of the account holder and that all information provided by you to BillFixers, including, but not limited to, name, address, phone number, email address, service provider(s), monthly service(s), and monthly service price(s), is complete, truthful, and accurate. BillFixers will not share personal information except in negotiations with your service providers as provided under Section 7.
If you want us to work on your bill, we need accurate information and you have to be the account holder or have their permission.
7. Authorizations Granted to BillFixers
By registering with BillFixers, you acknowledge and authorize BillFixers and its authorized agents to:
A. utilize the name and any and all account information provided to or that is available to BillFixers to negotiate billing rates with your service providers;
B. negotiate with your monthly service provider(s) as an agent on your behalf;
C. accept or reject agreements;
D. enter contracts binding upon you; and
E. act in any way necessary to accomplish the goal of obtaining lower rates for your monthly bills subject to any instructions provided in advance to BillFixers by you in writing.
We need to be able to negotiate on your behalf, so you’re giving us permission to pretend to be you and accept deals on your behalf.
BillFixers will work to negotiate the best possible rate(s) for the bill(s) you provide to us and on which it agrees to negotiate. Where BillFixers and its authorized agents cannot reduce your monthly rate(s) there will be absolutely no charge for services. BillFixers cannot guarantee and does not promise it can obtain lower rates or savings during negotiations on your behalf.
We’ll do our best to save you money, but we can’t promise we’ll succeed. If we don’t, we won’t charge you anything.
9. Costs and Billing
i. If BillFixers or its authorized agents can obtain a lower rate for your monthly bill, you agree to pay the total sum of fifty percent (50%) of the savings obtained for that bill and/or account for the twelve (12) months following the negotiation of your bill by BillFixers.
ii. BillFixers will estimate:
a. the total amount you will pay to your provider for the twelve (12) month period following the initial negotiation;
b. the total amount you would have paid to your provider for the same twelve (12) month period had BillFixers not negotiated your bill;
c. Savings by subtracting (a) from (b).
Neither (a) nor (b) will include one time purchases or fees incurred by the bill’s account holder or anyone else with access to the account; regularly scheduled service or fee price increases by the provider that are not specific to the account (e.g. an increase to the Broadcast TV Fee); or the addition of services or upgrades to the services on the account.
For example, if your Current Rate were $100 per month and BillFixers lowered it to $50 per month for twelve (12) months, you would initially be charged $25 per month for one year for BillFixers’ services. If, at the end of eleven (11) months, you asked BillFixers to renegotiate what would become a $100 dollar monthly bill again in one month’s time and BillFixers is able to keep the bill at $50, you will again pay $25 per month for the second twelve (12) month period.
iii. If you request that BillFixers cancel all service with a provider instead of negotiating a better rate, there is a flat rate cancellation fee per bill of $25 dollars. If you request that BillFixers cancel part of your service and negotiate a lower rate on a remaining service, you agree to pay fifty percent (50%) of the savings obtained on the entire bill for the twelve (12) months following the renegotiation of that bill as provided in Section 9(a)(ii).
iv. For payment, BillFixers will send you invoices through electronic mail that will be payable through its online payment gateway via credit card, debit card, personal check, and any other such method that BillFixers may make available.
v. BillFixers will offer two (2) invoice options:
a. You pay the total invoice in full in one (1) payment; or
b. You pay one twelfth (1/12) of your invoice total each month for twelve (12) consecutive months through recurring invoices.
i. If BillFixers or its authorized agents can obtain a lower rate for your monthly bill, you agree to pay the total sum of fifty percent (50%) of the savings obtained for that bill and/or account for duration of the savings renegotiated by BillFixers.
ii. Savings will be calculated by summing the difference between the rate of the bill when BillFixers initiates negotiations with your provider or providers on your behalf (“Current Rate”) and the renegotiated rate achieved by BillFixers (“New Rate”) for the number of billing periods that the New Rate is in place following the negotiation.
iii. If the Current Rate differs from the rate shown on the bill you initially submit to BillFixers when you sign up, savings will be calculated from the Current Rate, rather than the bill submitted.
iv. The New Rate shall not include price increases occurring after the negotiation that arise from (1) one time purchases or fees incurred by the bill’s account holder or anyone else with access to the account; (2) regularly scheduled service or fee price increases by the provider that are not specific to the account (e.g. an increase to the Broadcast TV Fee); (3) the addition of services or upgrades to the services on the account; or (4) discounts, promotions, or credits on the account expiring, so long as those reductions were not put into place as a result of BillFixers’ negotiations.
v. If you request that BillFixers cancel a service instead of negotiating a better rate, there is a flat rate cancellation fee per bill of $25 dollars. If cancelling the service would incur an early termination fee from the provider, you are responsible for that fee. If you request that BillFixers waive a provider’s early termination fee, the waived portion of the fee will be considered BillFixers savings and charged at 50%. If you request that BillFixers cancel part of your service and negotiate a lower rate on a remaining service, you agree to pay fifty percent (50%) of the savings obtained on the entire bill for the duration of the savings.
vi. For payment, BillFixers will send you invoices through electronic mail that will be payable through its online payment gateway via credit card, debit card, personal check, and any other such method that BillFixers may make available.
vii. BillFixers will offer two (2) invoice options:
a. You pay the total invoice in full in one (1) payment; or
b. You pay one half of the monthly savings for the duration of the savings via recurring invoices.
C. No Savings
i. If BillFixers and/or its authorized agents cannot obtain lower rates for your monthly bills, there is no cost to you.
i. BillFixers may reduce the percentage it charges for its services for promotional reasons or during promotional periods in its sole and absolute discretion. A discounted percentage does not stack with any other promotional discount. Unless explicitly confirmed in writing by an agent of BillFixers directly to You, the minimum charge for BillFixers’ services is forty percent (40%) of savings obtained, regardless of any promotional offers.
ii. Payment is due within fourteen (14) business days of the invoice date. Failure to make a timely payment may result in a late fee of five dollars ($5) per month for each month in which your account is in arrears. BillFixers is also entitled to recover interest on any overdue amounts at the rate of 10% per annum. BillFixers may also accelerate the remainder of any outstanding invoice balance.
iii. If the savings shown on a BillFixers invoice are not accurate, you must notify BillFixers within thirty (30) days of receiving your BillFixers invoice. BillFixers will investigate with the service provider and attempt to rectify any mistake. If the mistake cannot be rectified, BillFixers will adjust your BillFixers invoice accordingly or, if you’ve paid annually, refund a corresponding portion of your BillFixers invoice.
iv. BillFixers reserves the right to turn delinquent accounts over to collection agencies and/or report overdue balances to credit bureaus, including Experian, TransUnion and Equifax. If BillFixers must engage a collection agency or report your debt to credit bureau(s), BillFixers may charge a processing fee of $25 or more, subject to the maximum charge allowed by law.
v. If BillFixers accepts late or partial payments, it does not waive its right to collect all amounts owed under these Terms and Conditions of Use.
Basically, if you’re a consumer, we’ll split the first 12 months of savings with you 50/50. If you want us to renegotiate, we’ll restart that clock.
We’ll just send you an invoice once a month.
If you’re a business, it’s basically the same thing except we charge for the length of the savings.
There are a lot of little situations we’ve had to account for over the years, so if you want to know all the details, make sure to read them.
10. Cancellation of BillFixers LLC Services
A. You may discontinue services with BillFixers at any time by notifying BillFixers through electronic mail, phone, or U.S. mail. Cancellation is effect when the e-mail, call, and/or letter is received by BillFixers. Cancellation does not waive outstanding balances on your account, and BillFixers reserves the right to request payment in full for services rendered.
B. BillFixers reserves the right to cancel your account with BillFixers at any time for any reason and request payment in full for services rendered through the date of cancellation.
You’re welcome to cancel service with us whenever, but if you already owe us money, you still have to pay.
Also we can stop working with you if we need to.
11. BillFixers LLC is not a Financial Advisor
BillFixers does not provide legal, financial, or tax advice. You are using any and all information and Materials available on the Web Site at your own risk. You should consult with an accountant, attorney, and/or other professional adviser before making financial decisions.
We’re not your financial advisor or your accountant or your lawyer.
12. Revisions and Errata
The Materials appearing on the Web Site could include technical, typographical, or photographic errors. BillFixers does not warrant that any of the Materials are accurate, complete, or current. BillFixers may change the Materials at any time without notice. BillFixers does not, however, make any commitment to update the Materials.
There might be some mistakes on our site. Also, we might update it sometimes.
BillFixers has not reviewed all of the sites linked to the Web Site, nor has it verified the accuracy or suitability of any information in any such sites. BillFixers is not responsible for the contents of any such linked site. Including any link does not imply endorsement by BillFixers of the site. Use and/or access of any such linked web site is at your own risk.
BillFixers does not operate, control or endorse any information, products, or services on the Internet in any way, except for information, products, or services clearly identified as being supplied by BillFixers. BillFixers cannot and does not guarantee or warrant that files available for downloading from the Internet will be free of infection or viruses, worms, Trojan horses, or other code that manifest contaminating or destructive properties. BillFixers assumes no responsibility or risk for your use of the Internet.
We sometimes link to some other people’s sites that we don’t own and can’t control. We’re not responsible for their sites.
You will defend, hold harmless, and indemnify BillFixers, its owners, officers, directors, members, employees, contractors, suppliers, and its authorized agents (collectively the “Indemnified Parties”) from any breach of these Terms and Conditions by You, including any use of Materials other than as expressly authorized herein. You agree that the Indemnified Parties will have no liability for any such breach or unauthorized use, and You agree to defend, hold harmless, and to indemnify the Indemnified Parties from any and all resulting loss, damages, judgments, awards, costs, expenses, and attorneys’ fees of the Indemnified Parties in connection therewith. You also agree to indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from the Web Site.
If you break these terms, we’re not responsible for anything that goes wrong for you.
15. Governing Law, Venue, and Attorney’s Fees
A. This Agreement shall be governed by and construed under the laws of Tennessee, without giving effect to the conflict of law provisions thereof. The parties agree that none of them shall commence any legal or equitable proceedings against the other except in, and each submits to the jurisdiction of, either the state courts in Davidson County, Tennessee, or the federal courts in the United States District Court for the Middle District of Tennessee. Each party irrevocably waives, to the fullest extent permitted by law, all objections they may now or hereafter have to the venue of any such proceeding brought in any such court and any claim that any such proceeding brought in such court has been brought in an inconvenient forum.
B. In any action or proceeding by which BillFixers either seeks to enforce its rights under these Terms and Conditions or seeks a declaration of any rights or obligations under this agreement and is the prevailing party, BillFixers shall be awarded its reasonable legal fees, together with any costs and expenses, in connection with such proceeding, including those incurred on appeal or to enforce the final judgment, as well as any other relief to which it may be entitled at law or equity.
We’re based in Tennessee, so this is all based on Tennessee law and if you sue us, it’ll happen here.
If we have to end up in a lawsuit where we win, you have to pay for our legal fees.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected;
- We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain your written consent or as required by law;
- We will only retain personal information as long as necessary to fulfill those purposes;
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned;
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date;
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification;
- We will make readily available to BillFixers’ customers information about our policies and practices relating to the management of personal information; and
- We may permit certain third party companies to help us tailor advertising we believe may interest users and to collect and use other data about user activities on our Sites and/or Services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behavior. To opt out of having your personal information affect the serving of Google AdWords, visit https://www.google.com/ads/preferences/.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Last Updated: December 11, 2018
We’ll try to be ethical, reasonable, and transparent in how we deal with your personal information so it doesn’t get into the wrong hands.